“Hope” Is Not a Strategy

Blog Knowledge

I came across an interesting statistic the other day: In most business units only 10% of the employees actually know and understand the organizational strategy. I don't know about you, but that percentage scares me. In my travels I’ll routinely ask business leaders about their strategies, and quite often I’ll hear, “Well, we hope to have a 15% increase in sales Read More

Hiring Practices and Age Discrimination

Blog Knowledge

Earlier this year I had the opportunity to meet Bob Weinstein who is the author of numerous books related to workplace issues. At the time Bob, was gathering information for a new book pertaining to company hiring practices and age discrimination. Having experienced age discrimination first hand, I felt a book such as this was Read More

Hire Right the First Time

Blog Knowledge

"Hire Right the First Time" Click the link above to read what I told the folks at Counselor Magazine regarding how to "Hire Right the First Time." Read More

Employers Asking Job Applicants for Social Media Login Information

Blog Knowledge

There has been a lot of discussion in the news media lately regarding the ethics of employers asking job applicants for their social media login information as part of the interview process. In my view, the request/demand for this information is unethical, over-the-line and a clear violation of the candidate's right to privacy. Asking for Read More

“Hope” Is Not a Strategy

Blog Knowledge

I came across an interesting statistic the other day: In most business units only 10% of the employees actually know and understand the organizational strategy. I don't know about you, but that percentage scares me. In my travels I’ll routinely ask business leaders about their strategies, and quite often I’ll hear, “Well, we hope to have a 15% increase in sales Read More

Cost Cutting

Blog Knowledge

Cutting Cost Beyond Labor (Aviation Week) I ran across and old article from an interview I did with the folks at Aviation Week back in 2006. It discusses various "out of the box" thinking and cost saving methods used by several Aerospace MRO's. After re-reading it this morning, I find that it all still applies Read More

Hiring Practices and Age Discrimination in the Workplace

Blog Knowledge

Earlier this year I had the opportunity to meet Bob Weinstein who is the author of numerous books related to workplace issues. At the time Bob, was gathering information for a new book pertaining to company hiring practices and age discrimination. Having experienced age discrimination first hand, I felt a book such as this was Read More

Hire Right the First Time

Blog Knowledge

"Hire Right the First Time" Click the link above to read what I told the folks at Counselor Magazine regarding how to "Hire Right the First Time." Read More

Common Courtesy

Blog Knowledge

In last week's My View From the Cockpit I wrote about the dying art of Customer Service. This week I'd like to add to that discussion with some thoughts on Common Courtesy in today's world. Is it just me or have we abandoned many of the common courtesies we were taught by our parents, growing Read More

Beyond Engagement

Blog Knowledge

Beyond Engagement  (Human Resource Executive Online Magazine) A few weeks ago I was interviewed by "Human Resouce Executive Online" regarding the value of employee surveys, specifically as these surverys relate to developing a company's business strategy. And yes, I was one of the Nay-Sayers.  Click the above link to read the article Read More