Becoming a Better Leader for Your Business

Blog News

Each month, Americans start approximately 543,000 businesses (almost as many close). Unfortunately, by the 10 year mark, only one-third of those new businesses will still be operating. But armed with specific knowledge, you can become a better leader for your business and avoid the pitfalls that cause many of those business owners to fail. One Read More

How Situational Awareness Can Take Your Business and Life to the Next Level

Blog News

Have you ever heard the term “situational awareness”? I simply describe this as being able to see the big picture and understanding what is going on all around you. When I flew the F-14 Tomcat for the Navy, I had to understand both what was happening inside my airplane and outside of it. To lose Read More

Listen To Chuck’s Appearance On
“Wichita Means Business”

Blog

Chuck stopped by KNSS radio on Saturday, March 18 to discuss how to win in life and business with a fighter pilot mindset. Click below to hear the clip Read More

Win in Life with a Fighter Pilot Mindset

Blog Chuck's Books

  One of the things that fighter pilots are taught early is to control the aircraft and not let the aircraft control them. Similarly, you must control your life and not let it control you if you want to succeed. There are three types of people in the world: Those who make things happen Those Read More

“Hope” Is Not a Strategy

Blog Knowledge

I came across an interesting statistic the other day: In most business units only 10% of the employees actually know and understand the organizational strategy. I don't know about you, but that percentage scares me. In my travels I’ll routinely ask business leaders about their strategies, and quite often I’ll hear, “Well, we hope to have a 15% increase in sales Read More

Hiring Practices and Age Discrimination

Blog Knowledge

Earlier this year I had the opportunity to meet Bob Weinstein who is the author of numerous books related to workplace issues. At the time Bob, was gathering information for a new book pertaining to company hiring practices and age discrimination. Having experienced age discrimination first hand, I felt a book such as this was Read More

Hire Right the First Time

Blog Knowledge

"Hire Right the First Time" Click the link above to read what I told the folks at Counselor Magazine regarding how to "Hire Right the First Time." Read More

Succeed in Business by Thinking Like a Fighter Pilot

Blog Chuck's Books

Fighter pilots understand the concept of pushing the envelope. Essentially, there is a flight envelope or Vn Diagram within which a plane will operate. How fast the plane can go and at what altitude is determined by these operating parameters. It doesn't seem like it would be very wise to push past these limitations and risking the Read More

What’s Happened to Real Customer Service in Today’s Market Place

Blog Customer Service

Customer service can make or break your sales numbers. A 2011 American Express Survey found that as many as 78% of consumers chose to not complete a purchase due to a poor service experience. This is an area where many businesses fail and as a result, customer service falls short of expectations. When was the Read More

Making More Time without Reducing Work Flow

Blog Business Improvement

Each person only has 24 hours in a day. No matter how organized you are, you can’t create more than 24 hours. You can, however, make the most out of those hours. Unless you wish to get burned out and begin to hate your work, it is important to create a balance between work and Read More